Blizzard's end crediting tool recognizes 10,000+ game creators, but was outdated and error-prone.
We redesigned it to save time, enhance accuracy, and reduce cognitive load required from users.
Ideation to final product
~ 1 month (2-3 sprint cycles)
Miro, Jira, Figma, Maze, Dovetail
Lead designer
I increased progress transparency by designing a live dashboard, enabling admins to easily track report progress with reduced cognitive load.
Reduced completion time from 3 to 1.6 months per report.
Reduced from 4 clicks to 2 from homepage to destination.
New features made the tool more intuitive and well-received.
Blizzard launches games and expansions often, with many different individuals playing important parts in production.
Missing or inaccurate credits can be disheartening, and may limit contributors from showcasing their work to employers or collaborators.
Blizzard's early-2000s crediting tool wasn't built to manage multiple games at once, forcing admins to rely on Excel.
Credits for 1–2 games took 3+ months, delaying releases.
Competitive research shows widget dashboards effectively display diverse data and track changes over time, helpful for managing large projects.
Track the completion level of sections, showing necessary data without cluttering the page.
Why? Beacuse admins work in sections. Tracking tens of thousands quickly becomes overwhelming.
Display a headcount of credited individuals. Compare and contrast at-a-glance.
Why? With so many employees, it's challenging to track if anyone is missing or misplaced.
General timeline to display progress for all parties involved.
Why? Leadership and stakeholders repeatedly asked admins for completion estimates. Timelines provide clear answers!
This project was launched after my time at Blizzard, but updates from my peers show the response from administrators was positive.
Reduced completion time from 3 to 1.6 months per report.
Reduced from 4 clicks to 2 from homepage to destination.
New features made the tool more intuitive and well-received.
Simplifying the site reduced effort, allowing admins to create credits faster and manage multiple at once. Previously, they could handle only one or two over months.
Better site organization reduces lost clicks, boosts clarity, and speeds up approvals and edits by improving admin communication.
Check out my case study to view the full design process.